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The New Language of Leadership

fluency tagline

We have been operating in an uncertain and complex world for some time now, but never on a scale as big as today. We’ve seen massive change, social unrest, economic insecurity, and pervasive uncertainty. The work world has been transformed, and leaders are forced to adapt and think differently.  

If ever there was a time for leaders to show up and navigate their teams and organizations through this blended, distributed and tumultuous reality, this is it.  

If ever there was a time for leaders to be inspiring, understanding, curious and human-first, this is it.  

If ever there was an imperative to invest in equipping leaders to forge their teams,  fuel positive cultures, and deliver extraordinary results, this is it.   

And to achieve this and ensure organizations can thrive, leaders must become fluent in  a new leadership language that embraces this future, and empowers them to lead like never before.  

Are you Ready?  

How prepared are you and your teams to learn and lead in this uncertain world? 

What’s holding you back from stepping into this future?  

What would it change for you to have confidence and clarity to lead in this new world?   

We define the new language of leadership within a connected framework of five fluencies. While individually some of these are not new concepts or practices, together they address the imperative for change and are more important than ever.

Coaching Mindset

We believe coaching is the superpower of leadership for the next generation of leaders. It’s maybe not what you think coaching is or has been. It’s not telling, giving advice or providing the playbook. Coaching is about asking open questions, bringing natural curiosity and helping others find their own solution. With a Coaching Mindset, leaders unlock learning, capacity and resilience within their teams, creating cultures that thrive and grow, and developing future leaders.


The world of certainty that we used to know has left us…forever. And in an uncertain world, leaders are going to have to find clarity to make decisions and move forward in the context of pervasive uncertainty. Leaders will have to lean into their existing strengths, grow new strengths, and operate with a higher sense of clarity to navigate the uncertain and tumultuous future.


Being a high-performing leader has always required skills and commitment to communication. In the current context of work, communication has become paramount in leading teams through volatile and uncertain conditions. Leaders must communicate well, communicate often, and demonstrate leadership presence to build trust, engage their teams, provide context to change, and instill confidence.


The world has shown us its increasing propensity for the unpredictable. Today, leaders need to recognize that while they have control over their decisions, they can’t always control outcomes. Leaders will inevitably fail when they are too rigid, too declarative, and too set on predetermined outcomes. Leaders need to have heightened levels of self-awareness and be willing to change and demonstrate professional pliability like never before.


Leaders need to show up with unmatched levels of empathy and compassion. Seeing people as people, understanding and caring about what’s important to them, recognizing the challenges they face, and always know where their teams are at are leadership table stakes. Being intuitive, asking powerful questions, and deeply connecting with people by seeing things through the eyes and emotions of others are the emergent skills that leaders need to nurture and grow. This is the time to tap into our humanity, vulnerability and humanity as leaders.

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